Client Portals

A portal your AI built, that isn't yours alone to run.

Someone's AI can put a client portal together in an afternoon. The awkward part is everything after: where it lives, who can log in, what happens when the person who made it is away. On Runwork it deploys to your own domain, with permissions, backups and monitoring, and the whole account team can run it.

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Apps Custom Domains Workspaces

File Storage Authentication

The Challenge

Email and spreadsheets create chaos and miscommunication
Off-the-shelf portals don't match your service model
White-labeling is expensive or impossible
Managing multiple client instances is a nightmare
Clients want self-service but you can't afford to build it

The Runwork Solution

Build exactly the portal experience your clients need
White-label with custom domains and branding included
Workspaces isolate each client cleanly
Self-service features reduce your support burden
Iterate based on client feedback without developer delays

What your team gets

Project Status Portal

Let clients see project progress, milestones, and deliverables

File Sharing Hub

Secure document exchange with approval workflows

Reporting Dashboard

Give clients access to their analytics and performance data

Support & Ticket System

Clients submit requests and track resolution

Invoice & Payment Portal

Clients view invoices, make payments, and see history

Onboarding Checklist

Guide new clients through setup with tracked progress

A Day in the Life

8:00 AM: Client check-in. Your biggest client logs into their branded portal at portal.theirclientname.com. They see project status, deliverables, and this week's milestones, without emailing you. The status dashboard you built shows exactly what they need to know.

10:00 AM: File delivery. The design team finished the campaign assets. You upload them to the client's file hub. The client gets notified, downloads what they need, and approves via the approval workflow. No email attachments, no "which version is latest?" confusion.

1:00 PM: New client onboarding. A new client signed yesterday. You create their workspace, add their branding, and send login credentials. They work through the onboarding checklist you built, so you can see their progress and know exactly when to reach out.

3:00 PM: Support request. A client submitted a ticket through their support portal. They can see the status update in real-time as you work on it. When resolved, they get notified and can confirm, all without back-and-forth emails.

4:30 PM: Invoice review. Month-end billing. Clients can see their invoices and payment history in their portal. They pay online, you get notified. No chasing payments, no "did you receive the invoice?" emails.

Frequently Asked Questions

Can I white-label client portals with my branding?

Yes. Add your logo, colors, and custom domain. Clients access their portal at yourcompany.com or even theirclientname.com. The branding is completely yours, with no Runwork branding visible to your clients.

How do workspaces isolate client data?

Each client gets their own workspace with complete data isolation. They only see their projects, files, and information. You can access all workspaces from your admin view. Add or remove clients without affecting others.

What kind of portals can I build?

Any portal your clients need: project status dashboards, file sharing hubs, reporting dashboards, support ticketing, invoicing portals, onboarding checklists. Build exactly the experience that matches your service model.

How quickly can I set up a new client portal?

Create a new workspace, apply your branding, and invite the client, all in minutes. If you have templates from other clients, you can duplicate and customize. New clients can be onboarded the same day they sign.

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